KioPhone, Service at your Fingertips

By Jeff Michalski
iApplianceWeb
(06/21/02, 12:27:11 PM EDT)

TeleMatrix, a manufacturer of telephones for hospitality, commercial, and residential use is working with Concierge Networks to design, and manufacture the KioPhone, An in-room kiosk appliance built solely for the hospitality marketplace. The KioPhone integrates full guestroom telephone functionality with an expanded size touchscreen to provide on-line, customized information and services to hotel guests.

KioPhone's touchscreen adds an easy-to-use information interface to the familiar hotel telephone for guests. In addition, Concierge Networks' robust Genie Concierge software included on the KioPhone lets guests readily access and explore a variety of information from the comfort of their rooms: local/regional area amenities, email access, games, and travel-related goods and services.

First and foremost, KioPhone solves the perennial problem hoteliers have faced in realizing profits from in-room high-speed Internet access for guests, helping yield higher take-rates of Internet access. KioPhone also contributes to a hotel's ability to generate additional revenue per available room through on-screen advertising sold to complimentary goods and services providers.

KioPhone also provides convenient data port access for plug-in of portable computers in addition to providing an effortless touchscreen Internet option for guests to access information. KioPhone access to Internet information is readily available 7 x 24 at the touch of a fingertip, easing internal hotel phone traffic from guests constantly seeking common pieces of information.